Credit Cards

Overview

Levart has an interface developed to manage the processing of credit card payments on the website via several providers:

  • NAB
  • SecurePay
  • PxPay
  • More providers coming soon

Relationship

In all cases the relationship will exist between the property and the payment gateway. Levart provides the interface to permit the transactions to take place.

Banking

The process is similar to transacting the booking on an EFTPOS machine. The amounts of the transaction will be deposited directly into the properties nominated bank account.

Payment Types

The system provides the property the opportunity to choose whether they require:

Full payment at time of booking or deposit at time of booking. The deposit can be a:

  • Percentage of the total booking value
  • Set dollar value
  • First nights’ accommodation
  • Full payment

It can also be set to display when the rest of the payment is taken:

  • On Departure
  • On Arrival
  • ‘X’ days before arrival. Please nominate the number of days (Between  1 and 90 days)

This section is for information only. The balance due is not processed by Levart. You may have an option to set this up within the Payment Gateway.

How does the payment process work

The interface works in the following way

  • The guest will make a booking on the website
  • They will enter their credit card details (via a secure page on the site)
  • The payment gateway will verify the transaction (enough funds / stolen card etc.)
  • Payment will be processed or rejected
  • Client will be advised of rejections
  • Payment will be confirmed to Levart and Levart will confirm booking to client.


Levart Support will advise of the details required to set up the interface

Set Up

Once the interface has been set up you can set your deposit amount by going to Management > Credit Cards.

Select your deposit option from the drop down and set the amount if required.



Managing Bookings

Under Payment Log all transactions will be listed. You can click on the Reference number to see the completed booking.

The Response column shows if the transaction was successful or not ie:

Approved

Refer to Card Issuer

Do Not Honour

Insufficient Funds

Bank gateway not loaded

Invalid Credit Card Number


Rate Types - Payment

You can set different deposit/payment options on individual rate types by selecting the Payment tab and setting the required deposit. Click Submit to save changes. You can enter multiple periods as needed.


It is always advisable to use your Rate type’s terms and conditions in conjunction with this to ensure that any charges or conditions of purchase are clearly stated for the guest to see.


Should you require any further assistance, feel free to contact Levart on support@levart.com.au