RMS
Setup
To setup a new RMS interface,or to migrate your existing RMS system from another channel manager to Levart, please contact RMS support and complete the set-up process with them first:
https://www.rmscloud.com/about-us/contact-us
Notify Levart and Levart will send you documentation required to establish the interface for you to review and sign.
Levart will then contact RMS Support to advise of the connection and setup.
Quick Overview
| Feature | Description | Manage in RMS | Manage in Levart |
|---|---|---|---|
| Room and Rate Descriptions |  | ||
| Minimum Length of Stay | The minimum number of nights a guest can book | | |
| Maximum Length of Stay | The maximum number of nights a guest can book on one reservation. | | |
| Closed to Arrival | | ||
| Closed to Departure | | ||
| Extra Guest Rates | | ||
| Automated Close Outs | Close all your rooms out at a specific time i.e when reception shuts | | |
| Rate Close Outs | Make rates unavailable | | |
| Room Close Outs | Make room types unavailable for sale | | |
| PMS Buffer | Hold a nominated number of rooms from being available for sale online | | |
| Live Availability as per RMS Allotments ( If chosen) | | ||
| Rate Updates from RMS ( If Chosen) | |
Options
The default range that Levart requests availability from RMS is 365 days. Please advise Levart Support if you would like to increase this.
Import Inventory: If set to Yes, room availability is set in Levart by RMS
Import Rates : If set to Yes, rates in Levart are set by RMS ( One rate per room type only)
Send Booking Cancellations: If set to Yes, cancellations will be applied to existing bookings in RMS.
Please advise Levart of your preferred options on setup.
Credit Card Details: Levart sends Credit Card details to RMS. RMS Vault must be set up for these details to drop into reservations.
Link Editor
Once you have created your new room types in both Levart and RMS, please contact Levart support to assist with linking room types.
If you are removing a room from Levart, please contact Levart support to unlink the room from RMS before you delete the room type.
Calendar, Inventory and Rates
Levart Calendar Closeouts: RMS availability will not override closeouts made in your Levart Calendar.
Room availability must be set in RMS If Levart is importing Inventory
Minimum Length of Stay (MLOS): Must be set in Levart on each rate type
Closed to Arrival/Departure: Must be set in Levart Calendar
See: Calendar
Rates in RMS
Levart can only link to one RMS rate when importing rates. It is recommended that you derive other rates in Levart from the base rate that is linked to RMS.
See: Rate Types
If you are not importing rates to Levart from RMS, you must still have a Levart “dummy rate” setup in RMS for linking purposes. This rate setup must have a dollar value.
PMS Buffer
You can set a buffer in either Levart or RMS that will hold from online a nominated number of rooms.
See: Distribution Control
Issues and Resolutions
Quote Status Booking: Sent to your property by RMS when there is no continuous availability for the booking i.e. If the reservation is for 2 nights, but the availability on RMS is split over 2 different room numbers.
Charge type ID error: Online rates need to be loaded into RMS, even if Rates are updated in Levart. If rates are loaded correctly, please contact RMS support to assist.