Setup

To setup a new RMS interface,or to migrate your existing RMS system from another channel manager to Levart, please contact RMS support and complete the set-up process with them first:

https://www.rmscloud.com/about-us/contact-us

Notify Levart and Levart will send you documentation required to establish the interface for you to review and sign.

Levart will then contact RMS Support to advise of the connection and setup.
Please note there are fees involved for setting up this interface.

Quick Overview

Feature	Description	Manage in RMS	Manage in Levart
Room and Rate Descriptions
Minimum Length of Stay*	The minimum number of nights a guest can book
Maximum Length of Stay	The maximum number of nights a guest can book on one reservation.
Closed to Arrival*
Closed to Departure*
Extra Guest Rates
Automated Close Outs	Close all your rooms out at a specific time i.e when reception shuts
Rate Close Outs	Make rates unavailable
Room Close Outs	Make room types unavailable for sale
PMS Buffer	Hold a nominated number of rooms from being available for sale online
Live Availability as per RMS Allotments ( If chosen)
Rate Updates from RMS ( If Chosen)

*For Closed to arrivals, Closed to departures and Minimum length of stay restrictions to send from RMS to Levart, this must be enabled by Levart Support. If the setting is disabled. these restrictions must be managed in Levart. Please contact support@levart.com.au if you are unsure whether you have this enabled or not.

Options

The default range that Levart requests availability from RMS is 365 days. Please advise Levart Support if you would like to increase this.

Import Inventory: If set to Yes, room availability is set in Levart by RMS

Import Rates : If set to Yes, rates in Levart are set by RMS (for all rates that are linked from RMS to Levart).

Send Booking Cancellations: If set to Yes, cancellations will be applied to existing bookings in RMS.

Please advise Levart of your preferred options on setup.

Credit Card Details: Levart sends Credit Card details to RMS. RMS Vault must be set up for these details to drop into reservations.
RMS does not accept modifications to existing bookings- These will need to be entered manually

Mapping Rooms and Rates

Once you have created your new room types in both Levart and RMS, please contact Levart support to assist with linking room types.

If you are removing a room from Levart, please contact Levart support to unlink the room from RMS before you delete the room type.

Calendar, Inventory and Rates

Levart Calendar Closeouts: RMS availability will not override closeouts made in your Levart Calendar.

Room availability must be set in RMS If Levart is importing Inventory

See: Calendar

Rates in RMS

RMS V2 allows multiple rates to be mapped per room type if desired. Please advise Levart Support if you would like this.

See: Rate Types

If you are not importing rates to Levart from RMS, you must still have a Levart “dummy rate” setup in RMS for linking purposes. This rate setup must have a dollar value.

PMS Buffer

You can set a buffer in either Levart or RMS that will hold from online a nominated number of rooms.

See: Distribution Control

Issues and Resolutions

Quote Status Booking: Sent to your property by RMS when there is no continuous availability for the booking i.e. If the reservation is for 2 nights, but the availability on RMS is split over 2 different room numbers.