EzyRez/REI Master

Setup

To setup a new EzyRez or REI Master interface, or to migrate your existing EzyRez system from another channel manager to Levart, please contact EzyRez support and complete the set-up process with them first:

http://www.ezyrez.com.au/contact.html

Notify Levart and Levart will send you documentation required to establish the interface for you to review and sign.

EzyRez will then contact Levart Support to advise of the connection and setup. 

Please note there are fees involved for setting up this interface.

Quick Overview


FeatureDescriptionManage in EzyRezManage in Levart
Room and Rate Descriptions

(tick)
Minimum Length of StayThe minimum number of nights a guest can book
(tick)
Maximum Length of StayThe maximum number of nights a guest can book on one reservation.
(tick)
Closed to Arrival

(tick)
Closed to Departure

(tick)
Extra Guest Rates

(tick)
Automated Close OutsClose all your rooms out at a specific time i.e when reception shuts
(tick)
Rates

(tick)
Rate Close OutsMake rates unavailable
(tick)
Room Close OutsMake room types unavailable for sale(tick)(tick)
PMS BufferHold a nominated number of rooms from being available for sale online(tick)(tick)
Live Availability as per EzyRez Allotments ( If chosen)
(tick)

Options

The default range that Levart requests availability from EzyRez is 365 days. Please advise Levart Support if you would like to increase this.

Import Inventory:  Room availability is set in Levart by EzyRez

Cancellations and Modifications to existing bookings do not update to EzyRez. These will need to be entered manually.

Link Editor

Once you have created your new room types in both Levart and Ezyrez, please contact Levart support to assist with linking room types.

An EzyRez room code must be entered on all new room types created in Levart

See: Room Types

If you are removing a room from Levart, please contact Levart support to unlink the room from EzyRez before you delete the room type.

Calendar, Inventory and Rates

 

EzyRez Enquires that have been opened MUST be allocated a room or the booking will be ignored, and inventory will be made available again


Levart Calendar Closeouts: EzyRez availability will not override closeouts made in your Levart Calendar.

Minimum Length of Stay (MLOS): Must be set in Levart on each rate type

Closed to Arrival/Departure:  Must be set in Levart Calendar

See: Calendar

Rates in EzyRez

Levart does not import rates from Ezyrez, these must be created in Levart.

See: Rate Types

Rates in Levart can be seen in EzyRez, for the purpose of Rate quoting.

PMS Buffer

You can set a buffer in either Levart or REI Master that will hold from online a nominated number of rooms.

See: Distribution Control

Issues and Resolutions

Unable to Export (Room Type Not Found) Check that the room type is linked with EzyRez, and that the room code has been added in Levart. contact support@levart.com.au for assistance.