Booking.com Special Offers

You can now create and manage special offers on Levart which will be linked directly to Booking.com.

Booking.com have the option to create 4 different special offers: Basic Deal, Last Minute, Early Booker and Free Nights.

Basic Deal, Last Minute and Early Booker are to be created on Levart.

Free Nights is to be created on Booking.com.

When your promotions/specials are initially imported from Booking.com into Levart it will display with "Imported from Booking.com" as shown below:

Please note: You must not touch the specials in Booking.com once they have been imported into Levart. Once imported you must manage them in Levart

To create a new special offer for Booking.com go to Management > Special Offers

Click on "Create a new special"

Type in the name of your special offer (If you do not type in a name of your choice the system will create a default name from the settings you use)

Click each rate you wish to link to the special offer.

Ensure the rate has (linked to Booking.com) next to it. The special will only display if your rates are linked to Booking.com

If you want to display only linked rates select Booking.com in the Filter drop down

In the Special Offer drop down select Percentage discount

Select the number of nights for your Minimum Length Of Stay (MLOS)

Type in your desired discount

Enter the From and To dates for the special offer.

You can create multiple date ranges by clicking the Add + button

Select your offer type:

Any Time - Basic Deal

After - Early Booker

Within - Last Minute

You can select specific days the offer is available on. This enables you to set a wide date range but select specific days within those dates.

ie. your special offer is only available on Monday, Tuesday and Wednesday during months of April, May and June

You also have the option to set a sell date and time.

ie. the special offer is only available for sale from 1st April to the 14th April from 9am to 1pm

You have the option to allow bookings to be made with no credit card details. Tick the box to activate this:

Not recommended to use on non refundable rates and/or specials

It is the properties responsibility to organise how and when payment will be taken. Levart recommends using your Terms & Conditions to clarify this to the guest.

Click on the Booking.com tab where you will see the name of your special - this is what you will see in the Booking.com extranet. This is not what is displayed on the front end of the Booking.com website.

The name is limited to 20 characters - anything longer will be cut off at 20.

Select the boxes that are applicable:

Enable - check this box if you wish to push the special offer across to Booking.com

Non-Refundable - check this box if you wish to attach non refundable terms and conditions to the offer on Booking.com

Non Credit Card Promotion - check this box if you do not want the special to require a credit card - no payment details will be taken for this booking

Select your Target Channel

This allows the special offer to apply to a specific subset of guests

Check the Enable hours override box if you wish to override the Last Minute arrival period from days to hours.

Guests can book this promotion within XX hours of their check-in day.

Once you have completed the set up of your special offer click Submit to save. The special offer will sync across to Booking.com in 5 minutes so long as you have checked the Enable button as shown above.