Special Offers

Add a new Special

To add and manage your specials, go to Booking Engine > Special Offers


Click + Special to create a new special


Type in the name of your special offer (if you do not type in a name of your choice the system will create a default name from the settings you use) and select the target devices (leave all selected if it is not a mobile and/or tablet only special):


Discount Type

Select what type of special/discount you would like to offer

  1. Book X Get Y Nights Free
  2. Percentage
  3. Fixed Sum Discount (dollar amount)



Stay Pay (Book x get y nights free):

This Special Offer allows properties to set an offer that offers a free night if a booking is made for a certain number of nights. Bookings made on this rate for nights less than this will not receive the free night

Enter the number of free nights for a booking in the Discounted Nights box

Select the number of nights required to obtain the free night in the Number of nights booked drop down


Free nights will be allows you to select whether the lowest price or last night of stay is the free night. Use the drop down menu to select this.

You can change the wording that will appear on your Booking Grid to any four characters by editing the text in the Special Offer Label textbox.

The Special Offer Message text will display when a rate is hovered over on your Booking Engine. There is default text for both Lowest and Last free night offers, but this can be edited.


Percentage Discount

Enter the percentage discount you would like applied when the specified number of nights has been selected for a booking in the Discount (% discount) textbox. This percentage discount will apply to all nights of a booking

Select the number of nights required to obtain this discount from the Number of nights booked drop down.


Fixed Sum Discount

Enter the dollar figure discount you would like applied in the Discounted Amount box

Select whether you would like this discount to apply per stay or per night

Then select the number of nights required to obtain this discount from the Number of nights booked drop down.




Select the days of the week with the tick boxes, if the special is only applicable to certain days

 

Dates and Times


Offer Applies to Stays

To restrict a Special Offer period to a certain stay window, select dates from the date picker.

You can add multiple periods by clicking the + next to the existing date line.

You can remove date periods by clicking the X next to the date line.


Booking Time Restriction

Use the dropdown to nominate by day when a Special Offer can be booked on. 


Anytime - use this if you wish for the special to be available anytime as long as the rate periods and Special Offer Date restrictions are met.

After (advanced purchase type) - Nominate a number of days in advance (from check in) that the special offer will have to be booked on in order to receive the discount. As this field is by day - it is moving, so each day the un-bookable period will roll over, and bookings will always have to be made the nominated number of days in advance in order to qualify for the Special Offer discount. 

Within (last minute type) - Guests must book within the selected number of days before check in to receive the discount. As this field is by day - it is moving, so each day the bookable period will roll over, and bookings will always have to be made within the nominated number of days in order to qualify for the Special Offer discount. 


Enable Book Date

Enable this if there is a restricted book date for the special offers. This restricts the dates the special will be sold, not the dates of stay (e.g. can be used for a flash sale such as Black Friday). 


Enable Book Time

To be used in conjunction with Book Dates - this allows you to select a specific window of time within the book dates that the special will be active. this does not need to be activated if you would like the booking time to be all day (i.e. 0:00 - 23:59). 


Rate Options

Tick all the rates you would like the special to apply to


Note: You can link the same rates to multiple specials. If specials have overlapping date periods, the guest will automatically receive the special that offers the lowest price


Channel Options

Enable for booking engine: tick the box to enable or disable the special from being active on your website

Repeat offer: tick this if you would like this discount to apply to stays that are a multiple of the Number of nights booked

Terms and Conditions: choose the Terms and Conditions you would like to apply to the special. This will always default to the existing T&Cs applied to rate, but if you select another set of T&Cs from the dropdown, they will override the rate T&Cs. 


For instructions on Booking.com specials click here


Payment Options:

You have the option to allow bookings to be made with no credit card details. Tick the box to activate this:

Not recommended to use on non refundable rates and/or specials


It is the properties responsibility to organise how and when payment will be taken. Levart recommends using your Terms & Conditions to clarify this to the guest.


You can adjust the text that shows to the guest in the Payment Section under Booking Engine > Booking Process Options > Payment Page Options > No Credit Card Text


This will display where the credit card details are usually taken:


Once you have added all the settings, click Update to save the special. 

Manage your specials

On the Special Offers home page you can:

  1. Edit the special
  2. Unlink all rates
  3. Delete the special
  4. Unlink a single rate



To link a rate, click the add unlinked rate dropdown to select your rate and then click the + button: