Opera PMS
Setup
To setup a new Opera interface, or to migrate your existing Opera system from another channel manager to Levart, please contact Oracle and complete the set-up process with them first:
https://www.oracle.com/au/industries/hospitality/products/opera-cloud-services.html
Notify Levart and Levart will send you documentation required to establish the interface for you to review and sign.
Opera will then contact Levart Support to advise of the connection and setup.
Please note there are fees involved for setting up this interface.
Quick Overview
Feature | Description | Manage in Opera | Manage in Levart |
|---|---|---|---|
| Room and Rate Descriptions |  | ||
| Minimum Length of Stay | The minimum number of nights a guest can book | | |
| Maximum Length of Stay | The maximum number of nights a guest can book on one reservation. | | |
| Closed to Arrival | | ||
| Closed to Departure | | ||
| Extra Guest Rates | | ||
| Automated Close Outs | Close all your rooms out at a specific time i.e when reception shuts | | |
| Rates | | ||
| Rate Close Outs | Make rates unavailable | | |
| Room Close Outs | Make room types unavailable for sale | | |
| PMS Buffer | Hold a nominated number of rooms from being available for sale online | | |
| Live Availability as per EzyRez Allotments ( If chosen) | |
Options
The default range that Opera sends availability to Levart is 366 days. After that, availability is sourced from default allocations set in Levart.
See Room Types
Import Inventory: Room availability is set in Levart by Opera.
Cancellations and Modifications to existing bookings update to Opera PMS.
Link Editor
Once you have created your new room types in both Levart and Opera, please contact Levart support to assist with linking room types.
An Opera room code must be entered on all new room types created in Levart.
If you are removing a room from Levart, please contact Levart support to unlink the room from Opera before you delete the room type.
Calendar, Inventory and Rates
Levart Calendar Closeouts: Opera availability will not override closeouts made in your Levart Calendar.
Minimum Length of Stay (MLOS): Must be set in Levart on each rate type
Closed to Arrival/Departure: Must be set in Levart Calendar
See: Calendar
PMS Buffer: Due to Opera updates, PMS buffers ( rooms held back from online) must be set in Opera.
See: Distribution Control
Issues and Resolutions
(Unable to Export )Invalid Credit Card Expiration: Opera PMS defaults to not accept credit card details that expire before the booking arrival date. Opera can accept details that expire up to 6 months before the booking arrival, you must contact Oracle support to turn this feature on.
(Unable to Export) Room Unavailable: It is likely that rates have not been loaded on Opera, especially if the booking in question is far in advance.
(Unable to Export) Invalid rate code: Rate code in Levart does not match Opera rate code.